Results · Case study
SaaS / Google Ads

How a B2B SaaS cut cost per demo in half in one quarter

Expensive category clicks were burning budget on demos that never closed. We restructured by intent and taught Google to chase revenue.

Industry
B2B SaaS
Services
Google Ads, offline conversions
Timeframe
One quarter
4.2x
Return on ad spend
-51%
Cost per demo
+90%
Demos booked
8 wk
To first result
The challenge

Plenty of demos, not enough deals

The account was bidding hard on broad category terms and optimising to demo requests. Demos came in, but sales quality was low and the cost per booked demo kept climbing.

Nothing told Google which demos actually became pipeline, so it kept buying the cheapest, weakest ones.

What we did

Three moves, in order

1

Split by intent

We separated brand, competitor and high-intent category into their own campaigns so budget matched how ready each searcher was to buy.

2

Closed the loop to revenue

We captured the click ID at signup, passed it to the CRM, and imported qualified-lead and opportunity stages back into Google.

3

Bid to value

Once enough data was flowing, we moved to value-based bidding so the algorithm chased demos that became pipeline, not just demos.

The Heureux approach

A demo is not the win. Once we fed Google the deals behind the demos, it found more of the buyers who actually close.

The result

Half the cost, better demos

In a quarter, cost per demo fell by more than half while demos booked nearly doubled, and because bidding was tied to pipeline, the demos coming through were higher quality.

4.2x
Return on ad spend
-51%
Cost per demo
+90%
Demos booked
The proof

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